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Avēro CUSTOMER CARE

WE’RE HERE TO HELP

Whether you have questions about an order, product details, materials, sizing, delivery or care, our team is here to assist you with every Avēro piece.

To help us respond more efficiently, please include your order number and the email address used at checkout when contacting us about an existing order.

Customer Care hours: Monday to Friday 9am to 9pm, Saturday 10am to 6pm, Sunday 10am to 4pm (GMT). We aim to reply within 1 business day.


CONTACT US


FOLLOW AVĒRO

@averojewellery

BUSINESS INFORMATION

Avēro is a trading name of AVERO HOUSE LIMITED, a company registered in England and Wales (Company No. 17170755). Registered office: Office 15243 Initial Business Centre, Unit 7 Wilson Business Park, Manchester, M40 8WN, United Kingdom. Email: hello@averohouse.com.

Customer Care hours: Monday to Friday 9am to 9pm, Saturday 10am to 6pm, Sunday 10am to 4pm (GMT).


CUSTOMER CARE ENQUIRIES

You can contact us regarding:

• Product materials and dimensions
• Jewellery fit and styling advice
• Order updates and delivery
• Returns
• Jewellery care
• General product enquiries

Every message is reviewed by our team, and we will respond as soon as possible.

Opening hours

Monday to Friday 9am to 9pm (GMT)
Saturday 10am to 6pm
Sunday 10am to 4pm